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Hive no longer allowing remote control.

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MNetcurtains · 07/09/2023 14:00

We had Hive installed so we could control lighting and heating remotely (the heating is particularly important when we're away during the winter months) when travelling. Today we tried to set some timers and received a message saying that in order to achieve nett zero carbon emissions (or words to that effect), this function has been removed.

This has serious security implications for us and other households. There is apparently no way of contacting them to dispute or discuss.

Basically we paid out for multiple sensors etc. that are now completely useless!

Has this affected anybody else and is there any recourse?

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