Apologies if this does not belong on legal matters but I'm desperate for help/advice on how to deal with eBay.
I posted my car for sale (auction) on eBay in June, someone bought the car outright n then cancelled , I was charged £43 listing fee which was fair enough , I paid this.
I then tried to post my listing again, each time the post just saved to my drafts and would not list, I made contact with eBay several times, a eBay rep even mirrored me n she couldn't post from her side either. After a good 15 times I gave in however eBay added a listing fee each time I tried to post.
I have spoke to 4 people on the phone, each time they tell me it's been sorted and I won't be charged for a listing that did not list, however my account then became restricted.
I spoke to a manager through the web chat who as all the rest did assured me this is been sorted and I should not have been charged and not to worry, I requested a copy of the conversation which I have on email. Within a week I can't even access my account it's fully suspended and they are emailing me for the recovery of the funds with court and bailiff possibilities.
I can't get on my account to call or contact them n have no idea how to resolve this and want to take this further.
Sorry for the long post but I have no idea what to do.