Hi all,
I moved into a new build 3 months ago and have dealt with a large amount of gaffes with the solicitors (recommended by the builder, won't make that mistake again!) from the minor to the breaching of my data by sending all my house/personal information to a person and an address I specified not to. Made an official complaint in Jan but have yet to hear back so have taken it to ombudsman.
We asked them to provide us with the deeds or info for them a while back but received no reply. I was then receiving calls and emails from a random woman working for them asking me to re complete a deed transfer form for my old house (we part exed) but I knew this had been done and she told us our deeds would just take a while to come through with it being new build.
Not being satisfied with this and some reviews I read, I've asked the land registry myself and they've confirmed they haven't received any application to register the property into our name. What does this mean exactly and how can we sort it out?
Have gone back to the solicitors but not hopeful!