This seems weird to me. Booked a Package holiday Last September with a Travel firm to go away end of Coming August - long haul. Paid a low deposit of 500. If I cancel now before paying balance, firm states I loose my deposit - due to Covid risk. Firm says package still available. No commitment to refund within statutory period though. Balance is 6K, a lot. Not an uncommon scenario for many right now, right?
BUT for NEW bookings, same firm advertises on their website to return all deposits if holiday cancelled due to Covid! How can they have one set of T&C’s for one set of customers and another set of T&C’s for a second set? Is this even legal?