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Car seat developed a fault

1 reply

Lou573 · 22/06/2019 17:32

Hi all, just wondered if anyone had experience of a car seat developing a fault? Purchased just over two years ago so just out of warranty - a cybex sirona from the in car safety centre. As of today it will no longer lock into an upright position - it just slips down into the most reclined position.

Obviously for the best part of £400 I was expecting to not have to buy another one for either this child or the next one, but in any case surely it is faulty if this happens after 2 years of moderate use? Any thoughts welcome, thanks

OP posts:
Jon65 · 22/06/2019 19:10

Have a look at the Consumer Rights Act 2015. Speak to the supplier.

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