My friend has been renting the same property for the last 5 years. The Landlord has always been poor, not maintaining property particularly well. The boiler has now broken and is not repairable. Landlord has informed them that it will not be replaced until end of next week as floorboards etc need to be taken up and they need to 'make alternative arrangements'. Surely it is his responsibility to arrange a hotel at his expense? They have 3 children in the property and two adults.