A bill splitter company (beginning with G and rhymes with tide!) refuses to take my name off the joint energy account, and despite moving out in lieu of a replacement nearly 6 months ago they are still charging me.
The landlord didn't ensure that a new agreement was signed when I moved out (with the agreement of tenants and landlord). The replacement then left without warning after paying rent for a month.
I have sent them all correspondence relating to me not living there and showing that my replacement is now resident but they won't accept it or leave me alone. I can't force them to produce a new agreement as the landlord believes I'm the tenant all over again...!
The messages are weekly and adding late fees, threatening debt collectors etc.
Don't know what to do. I don't live there. I don't use the utilities. I didn't leave in secret. If the landlord didn't want to arrange sufficient checks on the tenant who left after a month that shouldn't be my problem. They're meant to be the professional here. I did what I believe was correct.