Hello - this is really minor but just super irritating and I need to understand what my right are.
Last year my dd attended a film club organised though her infant school but run through an external company. My contract is with them.
The film club was a total farce, it's management even worse but it finished for the spring term and we (the parents) was promised a film download of their work by the end of the summer term.
Well obviously this didn't happen and I would like to know what I should do next. I have emailed the programme director but he is now just ignoring me and the school are aware and have tried to communicate with him too to no avail. All I want is the download that I paid for? What can I do next?
Thanks