I'm a PA. Earlier this year my employers 20yr old child got a penalty fare on the train, but was treated unfairly. My employer wrote a letter of complaint. Somehow, at that stage it all got forgotten and post remained unopened (this due to changes in PA and other admin complexities). This week we have discovered that the case has been referred to the magistrates court and a single justice procedure form (?) has been sent (but lost in the muddle of their admin).
What now? Appreciate the offspring has ultimate responsibility. But actually my employer offered to take control. External admin issues have been a factor.
Can we step in now to settle the fine without it actually ever reaching the magistrate?
If a fine is handed down by the magistrate will there be a criminal record for the offspring?
What a mess....