Hi,
I signed up for new soffits and facisas from a company who had sent a leaflet through my door. I signed an order form on the same day as the sales man came round to my house, but was told I would be re contacted for the surveyor who would take the specific measurements. I then went on holiday abroad for a week. I came back did some internet research and decided this company was a bit dodgy, so decided to cancel. I did this via phone and letter. I signed the original order form on the 9th June and tried to cancel on 4th July. The owner says I cannot cancel (or I can if I pay 25% of the order value). I feel, as I have not had the site survey, therefore no materials can have been ordered, I should be able to cancel? Does anyone know where I stand legally? The owner says I am legally bound by the contract and only had 7 days to cancel.
Can I just not allow the site survey and not agree an installation date? The owner has said he will write to me and hinted at legal proceedings.