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PO and Sales Order

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WalterWhiteMakesBlue · 19/05/2014 16:10

sorry, not typically parent related, but just wondering if some one with legal know-how can help me with the following question:

I ordered something (using a Purchase Order with no Ts and Cs, just item and amount) and the supplier acknowledged with a sales acknowledgement (again no Ts and Cs), on it I didn't notice one of the details was in correct. Who is liable? They processed my order incorrectly, I didn't check the SA properly - the item is personalized so can't be returned?

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