We moved into a rented house about 3 months ago. Yesterday we saw signs of rats in our garden under the deck and we saw one in the street outside our neighbours' house. When we phoned our management company to get something done they said the landlord knew about the rats, that they were an ongoing problem. Nothing has been said about when someone will come to exterminate them. I've phoned our local environmental health dept, who are coming during the week bit I'm a bit cheesed off with the response of our management company. Should someone have let us know before we took the house and what legal rights do we have here?