Any advice appreciated.
My old phone contract was due for renewal. I decided to upgrade after receiving a call from my provider (which I recorded) in April. One of the things I was offered was unlimited landline calls and a monthly discount on the line rental for the duration of my 24 month contract.I agreed. Since April there has only been one occasion where my bill has come in at the right cost, and after having gone through my bills, I have found that I have been charged for landline calls amongst other things. I really do not want to continue this contract with this company, they have had plenty of money out of me over the years. Is the law on my side? Have they breached the contract?