hi, i have been directed here for advise from AIBU, hope you can help;
I use a car park near work 2-4 times a month, for the last 5 years. The car park has been owned/managed by Euro Car Parks for approx the last 2 years
In May I was sent a Payment Charge Notice which I ignored; I assumed there was an error in the system and it would catch up with itself and the charge forgotten
I have now been referrred to debt collectors
I have a text payment system set up. But on this occassion, the PCN was issued at 1102am and I didnt pay until 1130am. I have apologised for the late payment; the reason being, I got distracted as I entered work and forgot.
I think it is clear that my intention was always to pay, in fact i DID pay; I always pay, I am a regular long-standing customer and I have a payment system set up with them.
But, they refuse to wave the charges and I am expected to pay £115 (which will continue to increase)
Where do I stand legally?
Thank you 