We own a BTL that has a DSS tenant. The housing benefit was paid for the first two months of his tenancy to another LL by mistake. This LL is a small company with only a registered office (no phone number or anything we can find), we have written requesting the money is returned as has the housing benefit office and the letters were returned, addressee unknown. The HB office initially said it would recall the money but has not done so and is more or less wiping its hands of the matter - is there anything we can do? Could this be a police matter as the company is unlawfully holding money that it is not entitled to? It is a relatively new company and it is very unlikely that it has been wound up in the few months that it has been active.