Hoping someone has more idea of the legal situation on this than I do!
I got an ipod touch from a very kind friend last Christmas. I recently dropped it (blams sleep deprivation), and the screen cracked. It was, however, still working at this point- it was still fine to e.g. use internet, play music, talk on Facetime, stupid games, etc. I looked up repairs online and decided there was no way in hell I could do it myself, so took it in to apple-type shop locally- they said they didn't do repairs and it wouldn't be covered by warranty as it was accidental damage (my fault, which I totally accept, and I was expecting to pay for repairs anyway!) They told me the name of another local company which did repairs so I took it in there yesterday- they said it should be done by today. Hadn't heard from them by this afternoon so I went back in. The guy who does the repairs says it is now not working AT ALL- he replaced the screen and now he can't turn it on again.
I left it with them as they were going to try and fix it properly, but what if they can't? Do I still have to pay them? Do they get to charge me extra for fixing it from the, as far as I'm concerned, damage they've done to it? I am very annoyed as I could have just kept it with the broken screen but now apparently it's not working at all! My opinion is that this is their fault, but I don't know what the law suggests.