A friend of mine has had an injury at her work place. She is in retail and was not at her usual branch, has hurt herself (had to be operated on) in a heavy door (used by the staff not the public) to enter/exit the premises.
Can anyone give an idea of her chances to pursue a compensation claim? She's worried about causing a fuss, - but I've told her it's not personal against any of her colleagues, it's the company itself.