This is the problem isn't it.
The SW want you to do stuff.
You know if is stupid.
You have to agree to do the stuff as you don't know what will happen if you don't or if you argue - as this is never explained.
So you have to get on and do whatever it is, as at the back of your mind you feel there will be dire consequences if you do not comply.
It is a situation of exquisite powerlessness, with the worst imaginable sanction lurking in the background.
No-one knows the system, how it works, what they have to do to make it all go away.
Of course this makes SW unpopular. I think they need a serious image overhaul. For people to be frightened is normal it is not an illogical reaction designed to upset SWs. For SWs not to acknowledge that people are scared of them is odd surely - and key to the interaction between client and SW. If SW do not acknowledge how they make people feel, if as far as they are concerned all they are trying to do is help, and do not make any allowance for fear, then misunderstandings will arise.
Having said all that, I don't know who NN is actually talking to, as her ideas that there are a bunch of JH supporters, who believe all SW are child snatching maniacs, and would prefer if children weren't protected at all - I haven't seen anyone on this thread who has said anything like that.
As for SW vs non SW - many on this thread are speaking of their personal experiences with SS which surely puts them in a position of some knowledge, and if people really are having such a bad time wouldn't it be better for SW to acknowledge that rather than saying that people on the sharp end aren;t allowed to have a view as they don't understand it properly.