Katie, you have to put the two -- on either side of each word, then it shoudl work
Toughdaddy, I would suppose that the reason some people cannot give this family the 'benefit of the doubt' is that the alternative version of the events they describe is absolutely unthinkable, and some people find it impossible not to prepare themselves for that version eventually emerging as the truth after all this.
People want to be prepared. If they are not, they will have to suffer unspeakable anger against the family for propagating a huge fraudulent myth, not to mention their part in the disappearance of the child, plus anger against themselves for believing it.
This is why it is hard for some to give the benefit of the doubt, because if it turns out to be a pack of lies, and they are not vigilant to the possibility, they won't know how to handle their feelings about that when it happens.
Hope that makes sense.