really sad to hear about this. not saying she didn't have her faults but i think she showed people that you could succeed commercially without completely giving up your principles. She also helped to invent the ethical consumer, and convince other companies that there was a market for products not tested on animals and was one of the first people to introduce fair trade practises.
and when she sold the body shop to l'oreal it was basically because she was retiring and knew that there was a danger of the chain being bought out after she'd left. by selling to l'oreal she contractually obliged them to continue what she had started. as far as i know.
anyway, she'll be sadly missed.