Can someone pls explain how this happened to an Italian citizen and why her family was not contacted?
Yes, I think I can have a stab at explaining for you
As an Italian citizen, firstly she has a legal right to be in this country and no one can make her leave
Once she became seriously ill, it would have become impossible to send her back to Italy even with her consent, because she could not safely be taken there - no airline will carry someone who is having a psychotic episode and might be a danger to themselves and others on the flight, and any car journey would be neglectful and unsafe
Given her serious condition, she had to be cared for in England until she was well enough to go home (only with her consent of course as the UK has no legal right to force her to as she is an EU citizen)
Once the baby was born, the UK have a responsiblity to care for it and so took the baby into care
At that point, the family actually were contacted by social services. There has never been any indication that the close family want to care for this baby
The only 'family' interested are not actually related to this baby at all, and don't live in Italy. The Italian courts themselves refused to make an order to return baby to Italy and are not persuing her return. I can only suppose they don't want the burden of caring for this baby
So that means the baby stays in England and social services have to consider whether the mother will be able to care for her. After many months it has been decided that the mother will not be able to give her what she needs without risk of significant harm, so the baby will be adopted. Because the Italian close family, having been liased with, aren't persuing caring for the baby, she will be adopted by a family here instead