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Original poster

Waitrose delivery fees

119 replies

lockdownwithwhoresdrawers · 07/09/2021 08:34

Just a heads up that from the 9th September Waitrose are going to be charging for their home delivery slots. Although I'm a lifelong Waitrose fan, and I do understand there are overheads with staffing/vans etc, I am a little put out by this change!

OP posts:
Saucery · 07/09/2021 18:33

@CourgetteGlutTony

Click & collect at Waitrose will still be free; no need to go to Sainsbury’s
C & C is awful at my local Waitrose, or I would use it. Sainsbury’s is really spacious and easy and already loaded onto the vans.
MrsMackesy · 07/09/2021 19:04

I tried to use a money off voucher that came through the letterbox on a leaflet drop but it was refused - for new customers only, Waitrose said.

HeronLanyon · 07/09/2021 19:08

mrsm aha well that will be why I don’t have any. I’m afraid I am far from a new customer. Very far.

MrsMackesy · 07/09/2021 19:15

I get voucher codes by email from Waitrose very, very occasionally. The usual minimum spend of £100 is always in the very, very small print.

They also recently brought in that if you want a newspaper then you have to book a slot after 3pm, which caused a bit of a furore. No chance of having the newspaper with breakfast these days.

nellieee · 07/09/2021 19:27

@lockdownwithwhoresdrawers

Also, no email was sent regarding this I don't think?
I got an email to update on this a week or so ago. Check your junk. I think it's an inevitability, unfortunately.
MrsMackesy · 07/09/2021 19:32

Just to add, there was talk apparently that the free newspapers for members was going to end and this was very unpopular. I'm guessing this charge has been brought in instead. They giveth with one hand and taketh away with the other....

HeronLanyon · 07/09/2021 19:35

You’d almost think they were a business in a capitalist set-up ! Grin

Original poster
lockdownwithwhoresdrawers · 07/09/2021 19:37

It's a bit of a bummer isn't it. The newspaper thing is annoying too as I like to get morning deliveries once kids are at daycare so I don't have them clamouring over it, like they would in the evening!!

OP posts:
Original poster
lockdownwithwhoresdrawers · 07/09/2021 19:38

I've actually been on tv waxing lyrical about my love of Waitrose, might ask C5 to pull that particular episode 😬

OP posts:
FlatteredFool · 07/09/2021 19:38

I don't drive so I'll be sticking with delivery. They were excellent in l

Saucery · 07/09/2021 19:39

@HeronLanyon

You’d almost think they were a business in a capitalist set-up ! Grin
Essential Cynicism Wink
FlatteredFool · 07/09/2021 19:39

Whoops.
Excellent in lockdown that should say. Tesco were crap for priority slots so I stopped using them. I miss the regular vouchers I'd get for money off my shopping.

Original poster
lockdownwithwhoresdrawers · 07/09/2021 19:45

Never got an email, text and just searched social media for a post on it and nothing either.

OP posts:
HeronLanyon · 07/09/2021 19:48

saucery how would I rank your response ? No.1

32inchtv · 07/09/2021 19:51

Also annoyed here

I spend £100+ a week

Recent subs have been dreadful or non existent

Quality has dropped too

ZenNudist · 07/09/2021 19:52

I started to use waitrose because free delivery. I miss the freshness of sainsbury veg so may switch back to good old sainsbury.

Thanks for the warning as I've booked 3 more weeks of food shops!!

MrsMackesy · 07/09/2021 20:46

I think I might have to av-ocado instead.

HeronLanyon · 07/09/2021 20:59

mrs 😂

thetesdybears · 07/09/2021 21:28

Rubbish 🙁 it's too expensive for me to do a full shop. I loved that there was free delivery over £60 and then it went down to £40 earlier in the year. There's certain things I love from there but I'll be doing very little shopping with them now. The store isn't nearby so I wouldn't just go pop in and I never pass that way either.

MrsMackesy · 08/09/2021 10:24

The thing I've been finding too, increasingly, is the short use by dates for pre-packed bread products, 'fresh' fruit and vegetables and chilled items being sent. I'm not someone who lives by the date and wastes still usable food by any means, but 0-3 days for a delivery that has to last the family for a week isn't good enough. I don't want to have to freeze things and some things can't be frozen anyway. I write a note for the pickers which seems to have improved things with milk but not much else. A delivery driver told me that Waitrose policy is a minimum of 2 days, which seems very short for a weekly shop. I know they don't charge for items which need to be used the day of delivery (!) and sometimes the day after, but it leaves me wondering if Waitrose or some branches see delivery customers as a means to offload short-date stock.

32inchtv · 08/09/2021 17:55

Waitrose came last in the poles of online deliveries when it comes to how fresh the food is

Original poster
lockdownwithwhoresdrawers · 08/09/2021 17:55

Tbh I have no complaints with the quality of the food

OP posts:
32inchtv · 08/09/2021 22:44

Me neither (other than my last shop where I had some manly fruit and a beef joint that was 40% fat)

MrsMackesy · 09/09/2021 13:36

manly veg
Was it like the rude parsnips, carrots, potatoes and tomatoes featured on That's Life in days gone by?

MrsMackesy · 09/09/2021 13:37

manly fruit
I'm getting my fruit and veg mixed up.