Just done my first internet shop with sainsburys. on the whole very pleased, nice delivery driver, no substitutions, but the two carrot i ordered are completely bendy, seriously, i could probably fashion animals out of them like modelling balloons.
it's a pain the arse & quick frankly a cheek to try and palm off veg that probably has no nutritional value by now.
but they probably cost about 16p so is it churlish to complain? it's not like i even want a refund but i just think the shop shouldn't be selling veg in that state.