Is it just me? We've got into a terrible tangle with DD2's aplication - twice now they've sent a letter saying she's entitled to £x but that we haven't requested it - WTF? Why do they think we've filled all the forms in???
It's complicated a) because she's starting 2nd year of Social Work which will be mostly placement, and I think I may have ticked the wrong box about what kind of placement it is and b) because our LEA is in the pilot testing scheme thing where one kind of application goes to County Hall and the other goes to the pilot scheme place in Darlington (the 2 kinds being online or postal) - I was told by some bloke in Glasgow to send the P60s etc to Darlington so I did but something's gone wrong as they're still saying we haven't applied properly...
I've spoken to Glasgow twice and to County Hall once, why can't somebody just look at the application and see what we've done wrong and correct it? At this rate she'll have no money for weeks