Virgin Airline Tickets - quick question?

[MrsOnTheMove]

Does any one know if a longhaul flight ticket has your title as well as full name, particularly regarding children?

yes

Yes. Ds is always 'Master' .

Thank you EldonAve - you kindly answered my question yesterday regarding my 'error' when booking DD's holiday.

I have been charged £80 to correct it because of them having to cancel and rebook her flight apparently because ticket says Mstr. even though passport just gives full name.

I'm not happy with their response as depending who you talk to you get a different cost and reason for it.

Not sure there is anything else I can do now, other than be grateful I've paid only £80 and not had to cancel and rebook the whole package as I was told by a member of staff yesterday.
Thank goodness I didn't agree

I would write to customer services and complain about the fee

here it says it should only cost £30

I have had a reply from a 'Service Consultant' to say

"if you amend any part of your holiday, theres a £35 administration charge plus any additional charges that we incur as a result. We don't include in our terms whether or not we rebook flights for changes, as there are literally hundreds of things that we do in any given situation. Including all our procedures in our terms and conditions would mean we'd have a constantly changing document that would take weeks to read through"

I might try writing again specifically to customer services as i originally wrote to reservations. They clearly do not keep their charges up to date. Your link quotes £30 the FAQ at the end of their email reply qoutes £35 and I paid £25 plus £41 flight price increase.

did you book with virgin holidays or with the virgin airline direct?

that might be the difference