My mum has recently applied for her first ever passport (aged late 60s) but has been asked to attend an interview at the nearest pasport office.
She says they haven't told her to bring any ID and that the interview will last approx 30mins.
Any ideas what its about?
Is it purely to check that its her (ie. an OAP) applying and not some dodgy scam to obtain fake passports/ID?
If so how does she/how do they prove she is who she says he is IYSWIM?