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Easyjet won`t let me print off a boarding pass.Any advice?

9 replies

jardy · 27/07/2009 08:54

Travelling from manchester to Athens with just handbaggage on Wednesday this week.
It wont let me print a boarding pass,it just says press next but there is no Next button.Anyone else had this problem?I have tried to ring Easyjet but its just a loop.
Dont really mind queuing but its irritating when I have deliberately packed light.Everything else is in order.I think a little voice is worrying me in case I can`t get on the flight!

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AttilaTheMeerkat · 27/07/2009 10:20

www.easyjet.co.uk/EN/Contact/easyjet_help.html

The above page may assist.

As you are flying out on Wednesday it may be that you won't be able to print off your boarding pass or check in online until tomorrow. Most airlines allow online check in only 24 hours before actual departure.

T0SSER · 27/07/2009 12:21

We're travelling with Easy Jet on Wednesday and have been able to print our boarding passes.

Perhaps a fault with the site?

jardy · 27/07/2009 18:40

Thank you,I will try again.

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poopscoop · 27/07/2009 18:54

is your page fuylly opened to maximum size? could be the problem as i have had this myself looking for 'continue' and nowhere until i made page bigger.

jardy · 28/07/2009 11:22

Aggggggggggggh -still wont let me!I can only assume that it is because I booked through TravelRepublic,and not EASYJET. If this is the reason,TravelRepublic need to be aware of this as it is very frustrating to follow their instructions which then dont work!(on their Booking Confirmation).
Many thanks to Att,Toss,and Poop for caring enough to reply.Thank you.

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DadInsteadofMum · 28/07/2009 13:16

Easyjet lets you check in weeks in advance so it wasn't that. Try clearing your internet history and trying again, it could be it failed once and now is bringing up the "failed" page rather than a new one.

jardy · 28/07/2009 20:53

Hello Dadinsteadofmum,tried again but not working.I am wondering if its because I initially put TravelRepublic reference and it wont let me because of that error. I cannot find a next button anywhere,it just takes me through to Login and as I didnt book it through Easyjet it says can`t find record.Initially though it gives me all the correct details,ie my flights,then it stops.
Really frustrating but kind of you to reply and as I have to get up at 3am to catch the flight I must get to bed asap.Thank you again!Night night.

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jardy · 28/07/2009 20:55

Ps dad,I did do what you suggested regarding clearing internet history.Ta!

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jardy · 22/08/2009 17:07

Sad end:I was charged £32 for my small overnight bag that easily fitted in the bag holder and was very light.I was very upset but did not want to make a fuss at 4 in the morning in front of my friend.Any advice as to what to do next,I did explain that I had tried and tried to print off the boarding pass.Thank you to those that replied.
I think I will write to Easyjet and then complain to the Times to warn others!

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