Santander and Chubb travel insurance

[MyWildOliveGoose]

I feel like I’m going round in circles. I am trying to update my insurance policy pre-existing conditions. I contacted Santander via phone and they said to contact Chubb, I called them and they said to submit via the “take me to Chubb” button on my Santander banking app, which I cannot find for the life of me. I feel like it shouldn’t be this hard! I have no log in details for Chubb as it’s all through the bank. I am about to throw my phone in a tantrum and give up 🤣 Anyone else have any ideas?

Ring them back! It annoys me companies make things like this so hard! Good luck, sounds frustrating!

I have tried calling them back - closed as it’s Saturday. If I can’t figure out where the “take me to Chubb” button is, it’ll have to wait til Monday lol so frustrating! It definitely shouldn’t be this hard.

I put this into chatgpt and it said you can't do it on the banking app but have to log in online to the Santander website.
Just another idea....I don't have Santander just bored this morning 😁

Ah, that may be the trick … I’ll get my laptop and have a try, thank you 🙏🏼

Let us know 🤞🤞

All sorted, thank you 🙏🏼 xx

Great!