Has anyone ever persuaded Etihad to refund a flight back to the original payment method after it was accidentally refunded by credit voucher instead?
DD had deliberately booked a fully flex refundable flight. She didn't realise you had to select the repayment method before pressing cancel, as she thought it would automatically go back to the credit card she had booked with. They issued a credit voucher as the default option instead. We called them immediately, but they say the refund method can't be changed once a Credit Voucher has been issued.