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Am easy going but …

2 replies

Greatholidaybut · 06/12/2025 11:34

Am staying in Melbourne but am quite irritated by accommodation.All looks lovely and luxurious with balcony.
Am staying with Air BnB where the garden was strongly advertised in promotion pics ,apparently only owners of units in building get access.,absolutely no way I can get there ,messaged owner and just vague with their reply.
No information about getting rid of rubbish etc ,dishwasher not working,messaged about that and owner said it would be fixed whilst I was away for a few days.
Have come back to mould on everything in dishwasher!!
Have now hand washed / sterilised etc . Am feeling pretty pissed off now with lack of basic information generally. Everywhere I have stayed before leaves a welcome folder with helpful advice. I paid good money 💰 and would expect a better service.
Am generally quite a laid back person normally.Am I being too pedantic?

OP posts:
cambiotica · 06/12/2025 13:13

Sounds like you have good grounds for complaint. Contact AirBnB HQ? Check the listing again first because advertising claims can be slippery.

BTW, do you mean UK or Australia?😁

AttilaTheMeerkat · 06/12/2025 16:03

Contact Airbnb asap re this matter but you may well not get far with them. They are after all just a listing site and do not check the veracity of listings. Take photographs.

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