One passenger not coming on holiday next week!

[Sjk00]

I've booked a TUI holiday leaving next week, all paid for. My daughter's boyfriend isn't coming now - am I better off telling them and risking an under occupancy fee or just not booking him in at the airport? I don't mind losing the money (well I do but can't be helped!), I just don't want to pay any more if I can help it :-/

Ok

I still think you're wrong.

Op please update on the costs incurred or not as the case may be.

The OP not being charged won’t prove you right. I expect that they wont pursue it.

However, they can and do especially if the package includes significant discounts due to the expected in resort spend of the original adults on the booking.

Yes that’s before the holiday is paid in full
if the holiday is paid in full then your good up to

just turn up at the airport and say sorry he’s dead 😂

We had a Tui holiday booked
I couldn’t fly out on the orginal flight

my husband just went to the airport checked in and said I would be flying next week

got to the hotel and said I would be ariving next week

I booked a return flight and flew out and offer my own way to the hotel and checked in

had no problems at all
even if I hadn’t gone my husband was still fine to fly and stay in the hotel because the holiday had been paid for in full

So yes, as I’ve been saying, it’s the same thing - whether it’s the internal or external definition doesn’t matter.

It’s not the same thing 🤣

I agree, it says if you cancel within less than 14 days, which is what OP is doing, you lose 100% of the holiday cost (which has already been paid).

They’re not charging that again, they’re just not refunding that holiday cost as it’s too late.

The end price is the same thing, whether you get to that price through their internal methodology or the way the sell that price to you as a customer, it’s the same end price.

This!

The OP isn’t cancelling the holiday

She can do though, if she doesn’t want to swap it to her daughters friend.

That eliminates the question of under occupation entirely, if what’s been paid is a sunk cost it can just be cancelled then there’s no question of comeback,

Thank you all so much for your replies and looking into it all!! At least I'm not the only one confused by it all 😵‍💫😂 seems there are lots of interpretations 😬 I'm leaning towards just turning up at the airport and telling them he's not coming (insert random reason which they can't argue about but which I still need to decide 😂). I will definitely let you all know the outcome, thanks again x

Pmsl that you think she should just cancel her family holiday for next week because the daughters ex isn’t going anymore 🤣

Great idea. Not.

OP I’m sure it’ll be fine. Just turn up and say “oh he had an emergency” or similar.

Hasn’t DD got a friend that would be up for a pretty much free holiday (other than the name change cost)? Seems a shame for no one to go in his place.

The under-occupancy fee applies if you are booking shared accommodation that has been priced per adult per week, and you haven't yet paid all the money.

For example, you might book a 3-bedroom villa that costs £3000 per week, but instead of £3000 as the price, the brochure says "£500 per week based on 6 people sharing". So you book it, but then one person drops out, and you try to say "Oh well the holiday is £500 each, we'll pay £2500" and TUI will say "No, that was just indicative, the actual price is £3000 divided by however many people actually travel". This might appear obvious, but sometimes things have to be spelled out like this for the hard of understanding.

But if you've already booked and paid for the entire holiday then the price can't somehow go up because somebody doesn't travel. Indeed as PP have said, the hotel will make more money because BF isn't having breakfast or generating dirty towels, etc.

Funny enough me and DH were booked on a Tui holiday to Spain a year last January. We were due to go on a Friday but the Sunday before he became really poorly. By Thursday it was clear he couldn’t go. He insisted it made sense for me to go rather than both being miserable at home.
I went and no one said a thing about him not being there.

https://www.mumsnet.com/talk/holidays/5094390-tui-flight-no-show-rules

Similar old thread with a no show.

Best to just say they are a no show I would say.

You don't need to say anything about him. He will just be a no show at the airport and the hotel. The only time he will be mentioned is on the transfer coach, where they have a list of names. And you can just say he's not on the holiday.

Just don’t say anything

Oh my life, pmsl that you’d jump to that idea - you can cancel one person from a holiday without cancelling the entire holiday! 🤦‍♀️

No. The image of t&cs you shared and were referring to apply when the whole holiday is cancelled.

“Jump to that idea”? I’m replying directly to your post.

Update - on holiday! Got here with no issues at all phew! I didn't prewarn TUI, just turned up at the airport and said he wasn't here, they didn't bat an eye lid. Got to the hotel and they just put him as a 'no show' and didn't charge the tourist tax for him so saved a bit there. Daughter in a double room on her own, enjoying the space 🥰 thanks all for your comments, research, suggestions and advice, it was very much appreciated in the stressful build up 😊

I knew that would be the case as I’ve done the same recently
if the holiday is paid for in full - hotels and airlines don’t care if you don’t turn up

Thanks for update

Hi, so did you pay the fee please? I’ve got the same issue and don’t know what to do.