One passenger not coming on holiday next week!

[Sjk00]

I've booked a TUI holiday leaving next week, all paid for. My daughter's boyfriend isn't coming now - am I better off telling them and risking an under occupancy fee or just not booking him in at the airport? I don't mind losing the money (well I do but can't be helped!), I just don't want to pay any more if I can help it :-/

How do you get that from the terms and conditions?

Can you daughter bring a friend? If they permit a name
Change

It says if the total holiday cost is based on a set number of adults, a package holiday is individually priced per person, not a total cost divided by number of travelers.

They’re taking about their pricing methodology, not the way that they broke down the charges.

Under occupancy charges are certainly a thing on cruises.
It's because they play around with pricing a lot and sometimes do a low price for the second person so a solo might book that way because it is cheaper than a solo booking. It's not in the cruise line's interest because they don't get the additional on board spend from the second person. This (usually) adds up to an awful lot more than the food they don't consume.

I would tell them, just in case.

I would not mention it. If they query it which I doubt, then say you don’t know what’s happened. Also you have paid for the airline seat so I wouldn’t give them the chance to resell, sit anyone next to you. Enjoy the extra room on the plane.

As an aside we stopped booking self catering when the DCs were young because of under occupancy fees. It was cheaper to book a hotel with food included than book a self catering apartment.
We figured even if we ate out a few times we were better of financially.

Surely if you cancel within the period you could get a refund, the terms and conditions are saying they re calculate the price. Eg it's £1000 per person. 1 person cancels. The holiday is repriced for 3, say £1300 each, so the refund is only £100 rather than the £1000. That's how I read terms and conditions
It's irrelevant as you are too late to cancel. Id just crack on in your shoes. If anyone queries it, he's jusy a no show

Can you explain how that isn’t one and the same thing?

OK.

You put into your search box that you are a group of 5 people. The algorithm finds a room that suits a group that size and it gives you a price of, say, £631 per person.

Then you search the same resort but say your group is 3 people. All other requirements the same. It quotes you a price of £752 per person. (Remember that holiday pricing is dynamic so costs go up and down depending on availability).

In other words, they do not have a fixed scale where one person is £500, two people are £1,000, 3 people are £1500 etc. So, while the price they quote tends to be expressed as £x per person, this is usually because it makes the holiday sound cheaper than if they said “this holiday costs £3,155” or “this holiday costs £2,256”.

That’s more to do with how many rooms you’ll take though, so if you’re 5 people and you want three rooms, two doubles and one double for single use you’ll get charged the same total as 6 people wanting three doubles each for two people.

Obviously as you say the per person figure changes because they’re charging you for three rooms.

I still don’t get what you mean by their pricing methodology being different to how the price is broken down, that means the same thing.

If you’ve paid for those three rooms and only 5 of the 6 people turn up but you’ve paid in advance you’ve already paid to cover the room.

Their pricing methodology- how they decide internally how much to charge you for the holiday.

How the price is broken down- how they describe the price to you on the website when you price up the holiday - one lump sum or a price per person.

The hotels make their money on extras. Fewer people means fewer extras. Fixed cost is same, profit is less. Therefore they reprice to account for that.

I have no idea but am keen to find out what the outcome is.

I think if it were me I'd just rock up and say that the bf has decided not to come. Enjoy the extra space on the plane -which you have paid for, and have a great holiday.

This happened last week to us, my dd had just split and her ex didn't come. All a bit of a mix up as he was still lead passenger on their booking. We were just informed to let the plane know as we boarded that he wasn't coming.

This happened to us yesterday exactly the same with TUI (my son has an important exam) , we fly in 2 weeks and TUI said the cheapest thing to do was a change of name so my daughter’s boyfriend is coming instead and we will just regig the rooms cost £20

Maybe because the hotel is relying on everyone spending money on drinks and meals and now they will lose out?

And if it's an all inclusive?

That’s why the Ts and Cs say that the price may, not will change. Every circumstance is different.

Then I’d be surprised if there was a charge for under occupancy because it would work in the hotel’s favour.

You're reading it wrong

They don't charge an under occupation fee.

They're saying if you want to change your holiday- this is the heading for this bit of the terms and conditions.

So ifyou change your holiday and less people go the individual cost for the each person may go up

So if 10 people.go- then due to the number the price per person is £400. Total cost- £4000

But if you want to change your holiday after booking and less people go the individual cost per person may go up.

So if 9 people go the cost will be £420 per person and total cost will be £3780.

So although the cost per person has gone up as per terms I would assume the total cost should remain the same or less.

I wouldn't call this a cancellation charge.

Even if all of you don't turn up they won't charge you extra for this.- it just means you won't get a refund.

So I think if he just didn't turn up. All it means is you won't get a refund for him. Not that they will charge ypu.

I mean planes are usually overbooking all the time. And expcet people to miss their flight. They arent charging those people a no show fee. Same with a hotel. Some overbook. If people.dont turn up. They aren't charging people no show fees.

If you read the terms you posted. He cancellation fee depends on how much time prior to the holoday you tell them. Max is 100% of your holiday I.e. you don't get your cash back.

No where does it say you have to pay extra.

The fees you have to pay depends on your holiday cost. So the max fee just means you won't get a refund.

I've never heard of an under occupancy fee where you've paid in advance for a holiday. The only under occupancy charge I've ever heard of is if you wanted to book a self catering place which (for example) accommodates 20 people but only 4 of you are booking, and that's only if the charges are per person per night. As for the holiday rep and her tales of police springing into action and hunting down missing hotel guests, what the hell is she on?

I'm looking at holidays right now

If I book for 4 it is £4000.

But if I book for 3 it is £3300.

So if I booked for 4 but changed it and depending on how early was expecting a 50% refund.

If I changed to 3 people I might expect £500 cos that is 50% of £1000. And the price per person is £1000.

But instead I would get £350. Because the individual price per person goes up if only booked for 3 people. It is £1100.

And 50% of £4000-£3300 is £350.

Nope. @HotCrossBunpleaseis right, you’re reading it wrong.