Assisted travel at Bristol airport - what to expect?

[irked1]

I've just booked this as I'm currently on crutches.

They said go to the assisted travel desk but didn't provide much more info. So just wondering if anyone knows what happens.

I can walk fine with the crutches but booked because I think even with DH with me I might struggle to get up aircraft steps.

Just hope it's not going to feel like massive overkill!

They will transport from gate to plane using a hoist for wheelchair etc and avoid the use of any stairs - you may have to wait a little while after the other passengers get off at other side etc but we used it a few times with dad and they were excellent