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Use our Travel forum for recommendations on everything from day trips to the best family-friendly holiday destinations.

Holiday cottage welcome pack

130 replies

kennycat · 28/10/2024 23:35

I realise im
sounding massively spoilt but I’m really disappointed with my holiday cottage.

the main thing that annoyed me from the outset was the welcome pack, or lack theereof.
There was a little packet with
2 teabags
2 coffee sachets
4 uht milk sticks
2 sugar sachets
4 lotus biscuits

not even a pint of actual milk in the fridge.

what would you expect as a minimum? I’ve never had this small amount if
aruff. I was rather hoping for at least a small bottle of wine and/or a little pack of supermarket own biscuits.

am I being a spoilt brat?

ih and the internet is utterly hopeless, the telly needs reboot g on an hourly basis and the oven is at least 30 years old. It’s not as wide as a frozen pizza!!

OP posts:
StillAtTheRestaurant · 28/10/2024 23:38

That's very disappointing. I would expect tea, coffee, proper milk and nice biscuits at a minimum. Bonus points for some bread and small pots of jam.

Marcipex · 28/10/2024 23:39

Milk, tea and coffee, a bottle of wine, bread loaf baking in the breadmaker, dog treats if pets are allowed.

LorettyTen · 28/10/2024 23:40

I've stayed in many holiday cottages, lots of different companies. Welcome packs have ranged from absolutely nothing, to baskets full of lovely stuff. The last few have all had biscuits, milk, eggs and tea/coffee. It's a lottery!

Sparsely · 28/10/2024 23:41

I sometimes feel disappointed when I get to a holiday cottage. I think it’s the exhaustion of packing and navigating and driving just leave you feeling a bit flat. Usually feel better next day , see other positives I might not have appreciated in arrival and then have a great time, hope you do too !

NewName24 · 28/10/2024 23:42

As a minimum, I'd expect what you had.

I've stayed in LOTS of self catering accommodation but would definitely not expect wine.
A pint of milk in the fridge is nice, but if self catering I'd bring my own anyway, so I couldn't get worked up about it not being there.

The oven would be much more disappointing for me.

TeabySea · 28/10/2024 23:44

Last one I stayed in had a two pint bottle of milk from the local farm shop, a loaf of bread, a block of butter, teabags, ground coffee and a cake.

Have also had wine, miniaturea of gin, jam, biscuits, welshcakes and fruit.

I don't think we've been anywhere that had nothing.

Fizbosshoes · 28/10/2024 23:45

I've been to several places that didn't have a welcome pack at all. (In the uk) so it's not an expectation.

Currently on holiday in Spain and the welcome back was 1 loaf of bread, butter, jam (8 x small containers) tea bags, coffee, sugar, orange juice and milk. We arrived late, after the shops had closed so was great to have breakfast the next morning.

GoldenSunflowers · 28/10/2024 23:50

We had wine and fruit in our self-catering (abroad). I’d have liked salt, pepper, maybe ketchup. Not too fussed about tea or coffee, and definitely not biscuits.

averitablevampire · 28/10/2024 23:54

I think it depends on cost. I've stayed in some very basic places, and the price reflects the 'no frills' approach, so no supplies provided other than the usual toilet roll, dish washer tablets etc, I've also stayed in some very expensive places which have a welcome pack which provides a basic breakfast (bread/ little pot of jam, small portions of butter, croissants, fresh fruit, milk tea and coffee, juice).
Some places I've stayed in have offered a welcome pack at extra cost. Never had wine in self catering, even in £££ ones, obviously not luxurious enough!

Time40 · 29/10/2024 00:19

We have a holiday cottage. We leave a very superior bottle of wine - nothing else. Personally, I can't see the point of bottles of milk, packets of biscuits and all the rest of it - if you're self-catering, you'll be bringing those things with you.

Time40 · 29/10/2024 00:20

... I do leave lots of supplies, though. Can't stand places that are mean with the washing-up liquid, loo roll, etc.

BellissimoGecko · 29/10/2024 00:25

Some cottages leave a holiday pack, some don't. Not much point being disappointed.

Everyone has such different tastes, it's impossible to please everyone.

If the cottage has enough loo roll, dishwasher tabs, soap and bin bags, I'm happy..

mrsfollowill · 29/10/2024 00:29

Last place we went to had a v superior offering- selection of tea bags (fruit/mint/earlgrey/normal) coffee machine and pods- huge fruit basket and snack basket with chocolate brioche/cereal bars. Pint of milk and biscuits too. It was a late arrival abroad we were lucky as a few nearby shops were open but had they not been it would have seen us through. Bottles of water and wine as well.
Stayed in a great place once in the UK - a lodge in the middle of nowhere and the owner always baked a cake so we had a still warm Lemon drizzle loaf/tea/coffee/milk/bread and wine & beers.

BettyBardMacDonald · 29/10/2024 00:53

I would love savoury options like cheese, crisps and olives for a snack after travel.

MumChp · 29/10/2024 01:00

I expect nothing. And tbh you pay it yourself. No free lunch.

Duckingella · 29/10/2024 01:28

We've had all sorts but my favourite was scones,jam and clotted cream

avignon1234 · 29/10/2024 02:15

I would expect nothing in an AirBNB or self catering place, other than the first loo roll (we always hope for two), maybe washing up liquid and maybe handwash or soap, something to wash dishes with, probably some shower gel in bathroom. If welcome pack was mentioned (for free), I would be expecting the above, and the normal hotels stuff - but yeah, tea, coffee, milk, sugar sachets, maybe biscuits, maybe a bottle of wine, maybe a couple of bottles of water. If paid for, I would expect exactly what was mentioned in the offer. For all I would not be moaning about that stuff, I would be less happy about the TV and Wifi, I don't use either wherever I am, but my kids do. I'm easy to please, but we have had one incident in an expensive house in Spain for a week, defo no welcome pack, wifi was broken for the entire week, no running water for the first 2 days, howling gales and torrential ran miles from anywhere, electrical outage (I knew about the distance so cannot moan about that). I say it was a nightmare but my kids (5 of) really do go on about it like it was the best bloody holiday ever, as we played cards, charades, and anything that we could manage given the circumstances. Anyway, I have rambled, but you should get what you thought you were paying for, and there sounds like there are some essentials missing here. Hope you still have a nice time xx

sashh · 29/10/2024 06:58

Time40 · 29/10/2024 00:19

We have a holiday cottage. We leave a very superior bottle of wine - nothing else. Personally, I can't see the point of bottles of milk, packets of biscuits and all the rest of it - if you're self-catering, you'll be bringing those things with you.

So true.

Also there are people like me who do not use milk, so it would be a waste for me.

ReadingInTheRain583 · 29/10/2024 07:02

We stayed at a place and there was fresh local milk in the fridge, freshly baked (still warm!) scones, cream and jam, bottle of wine...

All a very nice touch but wasted on 2 teetotal vegans. Was a remote place too so couldn't even give it to any neighbours.

We've just come back from a self catering break, same "welcome pack" that you had. I see it as enough to tide you over until your shopping delivery/click and collect order is done, or an emergency when you realise at 6am that you've forgotten to bring tea bags. We certainly don't expect or rely on anything being provided. The cleaning pack was welcome though because we did forget a washing up sponge and tea towel!

TheChosenTwo · 29/10/2024 07:08

Never expect anything, then everything else is a bonus.
Last place we went to left us a bottle of Prosecco, a box of chocolates and a pint of milk. There was a coffee machine with pods. I don’t drink tea or coffee so those things (including milk) are totally wasted on me!
place before they left a homemade cake and a bottle of fizz.
Bigger houses where there are loads of us staying it’s often something like a welcome basket, crisps, biscuits, champagne, eggs, bread from a bakery and milk.
We’ve had all sorts depending on the booking.

TianasBayou · 29/10/2024 07:09

Expect nothing and be grate if there is something.

I always travel with a few teabags, coffee and pick up a pint of milk and some breakfast pastries on the way. It's not difficult!

Best we ever had was a cream tea for nine of us in a Devon cottage.

TianasBayou · 29/10/2024 07:09

*grateful

NigelHarmansNewWife · 29/10/2024 07:12

It's a bit stingy isn't it? Maybe they found other things went to waste. A voucher for the local shop would be a good idea.

Ilovelurchers · 29/10/2024 07:13

I actually thought cottage welcome packs were a bit of a thing of the past.

My ex husband and I used to book self catering cottages a lot - we split up about six years ago. There would be wine homemade cake, all kinds of lovely things. Pint of milk as a minimum.

Now when my daughter and I book there is usually nothing! Possibly we are booking cheaper places as it is just the two of us and we have less money? But for some reason I assumed welcome packs had been phased out!

Aiteal · 29/10/2024 07:17

Time40 · 29/10/2024 00:19

We have a holiday cottage. We leave a very superior bottle of wine - nothing else. Personally, I can't see the point of bottles of milk, packets of biscuits and all the rest of it - if you're self-catering, you'll be bringing those things with you.

I don’t drink alcohol so the special wine would be wasted on me!