Meet the Other Phone. Child-safe in minutes.

Meet the Other Phone.
Child-safe in minutes.

Buy now

Please or to access all these features

Holidays

Use our Travel forum for recommendations on everything from day trips to the best family-friendly holiday destinations.

Denied check in but payment taken credit card

2 replies

bctf123 · 20/08/2024 10:46

Hope this is the right place.
Basically I used trip.com to book a hotel in iNdia for 3, days. They checked me in but shortly after asked me to leave as my passport is not a valid form of I'd for them. They need something local. The company is basically contracted with Fabhotels. So I had to call hq and book an alternative Fabhotel local which I did with a fresh booking
I started a refund request with the original and they declined (idk if this is the hotel or Fabhotel)
Can I claim back on my credit card?

OP posts:
AttilaTheMeerkat · 20/08/2024 11:42

Try claiming back on your credit card.

bctf123 · 22/08/2024 16:11

bctf123 · 20/08/2024 10:46

Hope this is the right place.
Basically I used trip.com to book a hotel in iNdia for 3, days. They checked me in but shortly after asked me to leave as my passport is not a valid form of I'd for them. They need something local. The company is basically contracted with Fabhotels. So I had to call hq and book an alternative Fabhotel local which I did with a fresh booking
I started a refund request with the original and they declined (idk if this is the hotel or Fabhotel)
Can I claim back on my credit card?

Thanks for the advice. Trip.com took it up for me and got the refund

OP posts:
New posts on this thread. Refresh page
Swipe left for the next trending thread