I was recently on an easyJet flight that was delayed by 7 hours. The pilot told us it was due to staffing issues but when I raised my compensation claim they denied this and said it was air traffic control and this I was not entitled. My friend who had a separate booking but on same flight raised a completely different response- agreement from easyJet that they were required to pay compensation into her bank of £520 per passenger and £2080 paid into her bank for her family of four. How can easyJet do this? If it wasn't for the fact she is my friend I would never have known.