Hi Guys, I hope someone can assist me with below if they had a similar issue.
I had a error in my name on my first British passport which I received last year in Jan 23. I have only realized it in June 24 so I called the passport office. Upon getting the advice over the phone from them, I have made a new application (paper) via post and sent a note along with it to explain the error. I forgot to the note of this application number. 😞
It has been over 2 weeks since I have applied and have not heard anything back at all. I called the passport office to check if they have received any documents and they said they haven't got my application. I explained it to them that upon the advice I have given I sent the application pack to my local passport office (Birmingham). I was then told that I shouldn't have sent that to Birmingham and it was a wrong advice. It should either posted to Liverpool or Durham's address. I then went to the Birmingham office and they have stated they can't give me any information however if they receive any documents like that they usually send them straight to the London office.
I have now opened up another enquiry with lost & stolen department since I don't know where my passport is now.
Can someone please suggest or advise on what more can I do ? Thank you