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Global IT outage impact on airlines : what do you reckon?

2 replies

Ippagoggy · 19/07/2024 13:39

Probably a long shot, but does anyone in the industry have any idea on what the likely impact of this sh*tshow is for a flight departing from heathrow tomorrow at around noon (KLM)?

I've been given the opportunity to rebook (flight is not cancelled yet, although maybe the rebooking option is already ominous) and wondering if I should shift it forward or try my luck tomorrow. I don't know how I'm going to face rocking up to LHR tomorrow with the whole family only be to sent home or told to wait around for eight hours or so...

OP posts:
notimagain · 19/07/2024 13:55

Ex industry opinion…

Can’t really offer any concrete advice, TBH, it could be a bit of a lottery.

Heathrow itself looks to be operating fairly normally, has done all day, but (as mentioned elsewhere) unfortunately KLM/Air France do seem have been one of the European airlines most affected by the problem this AM.

https://nltimes.nl/2024/07/19/klm-halts-flights-due-worldwide-windows-outage

Not sure that helps at all but wish you good luck.

KLM halts most flights due to worldwide Windows outage

Dutch airline KLM said it will suspend most of its operations on Friday while it sorts out a solution to handle a computer systems outage affecting companies and organizations worldwide, including air carriers.The issue lies with the cybersecurity comp...

https://nltimes.nl/2024/07/19/klm-halts-flights-due-worldwide-windows-outage

Rosa8115 · 19/07/2024 14:01

I am abroad and due to fly back tomorrow. I am already beyond stressed about flying!

it does seem to be a bit of a lottery as @notimagain says.
good luck for tomorrow!

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