How to request a refund from EasyJet?!

[Decorhate]

EasyJet have just emailed to say my flights times are being changed on a city break I’ve booked, so it’s not worth going anymore ( was an early morning flight, now changed to late that evening). They have said I can have a refund and that this is requested in the Manage my Booking section but I can’t see where you do that. Has anyone managed this before?

Thanks!

You don't seem to be able to do this on the App. So log into your account - then top right click on manage bookings. There should be an option to cancel for a refund

I've had the same thing.

It says to go into the website not the app

My flight out has been changed to later

It says I can accept it, change it or cancel

Does anyone know if I can accept that but change the return flight for free instead

That would work but I don't know if it will cost me.

I’ve ended up phoning them as I could not get the website to allow me to change the flight for free. Took a while but it’s all sorted now. No longer going from our local airport but a better time and will have more time at our destination