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Original poster

Gites de France - how to pay

18 replies

MerryMarigold · 07/01/2024 21:51

Heeeeelp!

I've reserved a place to stay next summer but I'm finding it difficult to pay for it. I can't find a way to pay through the website. I sent an email to ask how to pay but not heard anything back. If I want help I need to go through the local Gites de France (it is split into areas) and I guess phone since my email drew a blank but I'm not 100% sure what area my booking comes under.

It just seems so backward compared to Airbnb, Vrbo, Booking.com, Agoda etc etc.

Does anyone know how to do this?

OP posts:
OhBollocks23 · 07/01/2024 21:53

Dis you get a PDF email attachment when you first made your booking? There should be a link on that to your client account and that will take you to it.

OhBollocks23 · 07/01/2024 21:58

Also, each area has a certain code, so the reference of the gite you've booked should help you find which area it relates to, although, annoyingly, there doesn't seem to be a straightforward key. I use the website most years, if you can tell me the first few numbers of the gite you've booked, I could possibly work out which area?

Original poster
MerryMarigold · 07/01/2024 22:29

OhBollocks23 · 07/01/2024 21:53

Dis you get a PDF email attachment when you first made your booking? There should be a link on that to your client account and that will take you to it.

Yes, I can link to my account and go to my booking but there doesn't seem to be a way to pay for it!

OP posts:
Original poster
MerryMarigold · 07/01/2024 22:33

OhBollocks23 · 07/01/2024 21:58

Also, each area has a certain code, so the reference of the gite you've booked should help you find which area it relates to, although, annoyingly, there doesn't seem to be a straightforward key. I use the website most years, if you can tell me the first few numbers of the gite you've booked, I could possibly work out which area?

It's Gites de France Sud. I got that much! Ref is 66G116018. I think it's Pyrénées-Orientales but I'm not sure. The area is Ceret.

OP posts:
Original poster
MerryMarigold · 07/01/2024 22:35

Unfortunately our laptop is broken so trying to do it on phone and I'm not sure it's working properly with Android.

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OhBollocks23 · 07/01/2024 22:42

It's the area we went last year and I'm going through emails trying to work out if I did anything different. I got a PDF when I booked, and on there was a blue button which took me through to my account on the portal... I don't think I'm helping, which is useless, sorry 😐

OhBollocks23 · 07/01/2024 22:42

And I do everything on my Android phone, so that should be fine

Original poster
MerryMarigold · 07/01/2024 22:54

OhBollocks23 · 07/01/2024 22:42

It's the area we went last year and I'm going through emails trying to work out if I did anything different. I got a PDF when I booked, and on there was a blue button which took me through to my account on the portal... I don't think I'm helping, which is useless, sorry 😐

Yes, there is the blue button but then it just has details of the accommodation, amounts to pay and when expected. But nothing on how to actually pay! It's really weird and frustrating. The document n itself is coming up quite scrambled which is why I was wondering if it was my phone - letters on top of each other, but I can just about decipher it.

OP posts:
OhBollocks23 · 07/01/2024 23:05

Oh, I'm sorry, I'm a bit stumped then. I can go through to my last year's booking and onto the portal, but obviously, because I've already paid I now can't see how I would do it. I don't recall it being too troublesome though. Have you tried putting your phone on landscape, in case there's a sneaky button at the edge? That often catches me out.

Feel free to PM me a screenshot if you feel comfortable and I'll see if it brings anything back to my perimenopausal brain...

Allthegoodnamesarechosen · 07/01/2024 23:10

They like cash, on arrival.

Patsykenning · 08/01/2024 06:38

how did you book it without paying anything?
We booked through them last year and it was straightforward - paid the remainder by clicking back through booking email. Sounds like there must be a glitch - hope they get back to you asap.

Original poster
MerryMarigold · 08/01/2024 09:17

Patsykenning · 08/01/2024 06:38

how did you book it without paying anything?
We booked through them last year and it was straightforward - paid the remainder by clicking back through booking email. Sounds like there must be a glitch - hope they get back to you asap.

It wouldn't let me pay anything when I booked, which I was surprised/ worried about. I swear it said I couldn't pay till Jan but now I see that you have to pay by Feb 12th. So it's just a reservation. I'll try today on DHs work laptop when he has a break.

I'll also try the landscape thing on my phone but I don't think it's that. Maybe they do want cash but I'm sure they want me to pay something before August otherwise I might just not turn up. Perhaps all the gites operate differently.

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Original poster
MerryMarigold · 08/01/2024 09:23

@OhBollocks23 The landscape thing sorted it! For some reason in portrait it was cutting off pages and this way the page wasn't cut off and the payment button came up.

Yippppeee.

Thank you so so much. 💐🧀🍷

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Original poster
MerryMarigold · 08/01/2024 09:30

Except now it won't let me type anything in. I have shown it to DH who is a PM in tech and he can't do it either. Oh well. At least I know the payment option is possible and maybe it will work on a computer.

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OhBollocks23 · 08/01/2024 09:57

Oh, I'm glad you're half sorted! There do seem to be occasional anomalies; one year, I lost a booking as there was a part hidden deep in the form stipulating that I had to physically sign within six weeks - never seen that before or since 🙃

Original poster
MerryMarigold · 08/01/2024 10:55

Yay! Did it on dh's work laptop. Deposit paid and I'm so relieved. It took ages to find this place and it's for extended family so it would be difficult if it didn't work out!

OP posts:
OhBollocks23 · 08/01/2024 13:06

Brilliant! Have a lovely time, it's gorgeous round there 😊

Original poster
MerryMarigold · 09/01/2024 07:45

Thank you. Looking forward!

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