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What's up with AirBnB and no responses?

1 reply

Orangello · 29/10/2023 16:18

Trying to book accommodation in 3 different locations for this summer. All show available in calendar. Send a booking request:

  • "hi, I need to check if it's available and will get back to you." My booking expires in 2 hours, she has not confirmed. Calendar shows available.
  • 3 different accommodations - sorry, we only rent for a week, Saturday to Saturday. None of them have this mentioned anywhere in their ad and you can book whatever days, no minimum.
  • Sent several messages politely asking if they also only reserve for a week or is it possible to book x to y dates - read, no responses. I mean how hard is it to say yes or no?

Can someone who maybe rents their place out explain what's going on? And no I don't think it's me, I have a perfect 5 star rating with high praise comments only. Will you get penalised for making the place available for a minimum number of nights only, or why won't anybody say there's a minimum nights and fixed check in dates? What's with no responses when their calendar shows full availability? I've already given up on one of the locations and booked a regular hotel, at least they had no issues confirming.

OP posts:
Antst · 29/10/2023 16:34

It's that owners in popular locations don't have to provide good customer service! They know they'll get bookings no matter what!

This is one of several reasons I don't use AirBnb. Not only does it ruin neighbourhoods by bringing in a constant stream of strangers who often behave obnoxiously, it takes housing away from locals.

I'd see it as a red flag that you're not getting timely responses. These are not people who are going to be helpful if there's any kind of problem and I wouldn't trust the booking to be available when you show up. Stay at a hotel run by people who know about reliability!

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