Hi, we have a package holiday booked with Jet2 and we are meant to be flying in 19 days time, however, my son has just broken his leg and we are unsure if he can fly or not, and also admittedly whether we want to go on the holiday with our son being in a full leg cast. Stupidly I didn’t have any travel insurance prior to my son breaking his leg, but it appears we can still get insurance even with me declaring my sons broken leg. Now, my question is, will we still be able to claim all our holiday back on the insurance if:
- We decide we don’t want to go on the holiday anymore,
Or
- The doctor provides a letter (during my sons hospital referral) saying he’s not fit to fly
With us knowing and the insurance company knowing that he has a broken leg. I’ve tried reading all the T&C’s for Jet2 and the insurance company and cant find anything definitive. Thank you for any advice/information.
I know there are other potential options, i.e. speak to Jet2 and change dates – doing this we will lose 90% of costs or change names and sell holiday to somebody else.