I am definitely not going to have a moany holiday, I am still really looking forward to not being at work and not being in this country. The kids have no idea that anything is different from what we booked, and I imagine will also just be delighted to have gone abroad.
But having said that, yes, TUI is a huge company and I would have been happy at this point even for a small token gesture of money back so we could book our own taxi from the airport. We land about 1 or 2am from memory, so this was why we looked taxi transfer as an option as we didn't want to be on a bus going round lots of drop offs with tired kids.
For us, the whole thing is a huge amount of money. For TUI, £50 for a taxi as a gesture of goodwill probably less so.
What grates is that I spent ages comparing hotels, what was included, what was on offer, transfer deals, flight times etc and that led me to choose this one. If I had known when TUI knew, I could have potentially made some different decisions.
But equally, it is possible that the taxi will be available, the noise won't be too bad, and the pools will be warm. And this will all have been over nothing.
@curliegirlie Yes it is! That's reassuring that the noise wasn't too bad. The pools must have been freezing outdoors, did they have wetsuits on? 😉
@Quveas Oh no, I'm really sorry to hear you had such a bad holiday though. I'm pleased you got some money back though. I hope you have a much better holiday next time.
Thank you to everyone offerring suggestions and offerring their searching skills. I think I did look on Jet2 when I initially posted, but I am going to double check now. And thank you for just listening to me grumble. It helps!!