Passport application - no confirmation email
iamamama · 04/05/2022 21:39
Hi, I've been busy panic applying for new passports for my kids today. I've had emails through confirming two out of three - but the last one I haven't had a confirmation for (therefore no ref number either). The payment has shown up on my bank account though. Has anyone else had this?! Not sure what to do... TIA
EDDIEM12 · 25/05/2022 14:32
Hi, I had the same problem when booking 7-day fast track appointment, I have been phoning them for 2 weeks they keep taking my detail and saying Ill get a callback. I finally got through to someone who kept me on the line until they had an answer, they have assured me that I should turn up as long as I have my confirmation of payment. Mine is 1 of June I can let you know, if your is earlier please let me know;
kcMUMMA · 01/06/2022 12:29
What number did you phone toto contact about this has it has just happened to me to, I have 1 conformation email but not the other. thank you
Jas5mum · 01/06/2022 14:41
Did you get the email or a text with the PEX number on it?
Did the money definitely go through?
I need to send birth certificates now. Got DDs but don't know where hubby has put his 🙄
Can't send mine as its a short not full one, not paying £11 for full one.
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