Welcome to Mumsnet's holiday forum. Discuss all international travel here, including both shorthaul and longhaul trips. Related topics: UK holidays & day trips, skiing, camping & campervans.
Welcome to Mumsnet's holiday forum. Discuss all international travel here, including both shorthaul and longhaul trips. Related topics: UK holidays & day trips, skiing, camping & campervans.
Holidays
Tui refund. In stages?
Rollerbird · 14/06/2020 08:35
I applied for the refund for our £4.5k holiday
I had 2 emails on Friday - one with a£300 refund and one with a £1300 refund
Has anyone had refunds like this?
I'm wondering how long it will take and why I can't get it all in one go.
What is the easiest way to contact them?
helpfulperson · 14/06/2020 10:05
normally refunds reflect the payments you have made to them. Do these match how you paid.
Rollerbird · 14/06/2020 13:15
Just checked and the two refunds match two PayPal payments made.
Maybe the non PayPal will take longer
rooarsome · 14/06/2020 13:20
Sadly that's how they're being refunded. I paid for mine via direct debit so it's going to be a fairly long process to get my money back 🤦🏻♀️
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