Mumsnet Logo
Please
or
to access all these features

Welcome to Mumsnet's holiday forum. Discuss all international travel here, including both shorthaul and longhaul trips. Related topics: UK holidays & day trips, skiing, camping & campervans.

Holidays

Tui refund. In stages?

3 replies

Rollerbird · 14/06/2020 08:35

I applied for the refund for our £4.5k holiday
I had 2 emails on Friday - one with a£300 refund and one with a £1300 refund
Has anyone had refunds like this?
I'm wondering how long it will take and why I can't get it all in one go.
What is the easiest way to contact them?

OP posts:
Please
or
to access all these features

helpfulperson · 14/06/2020 10:05

normally refunds reflect the payments you have made to them. Do these match how you paid.

Please
or
to access all these features

Rollerbird · 14/06/2020 13:15

Just checked and the two refunds match two PayPal payments made.
Maybe the non PayPal will take longer

OP posts:
Please
or
to access all these features

rooarsome · 14/06/2020 13:20

Sadly that's how they're being refunded. I paid for mine via direct debit so it's going to be a fairly long process to get my money back 🤦🏻‍♀️

Please
or
to access all these features
Please create an account

To comment on this thread you need to create a Mumsnet account.

Sign up to continue reading

Mumsnet's better when you're logged in. You can customise your experience and access way more features like messaging, watch and hide threads, voting and much more.

Already signed up?