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Easyjet flights booked through Expedia are now cancelled, but neither want to refund us!!!

2 replies

ssd · 06/06/2020 18:19

I phoned expedia, they said even though the flight is cancelled thru need easyjet to inform them so they can refund us.
When I tried to arrange refund through easyjet manage my booking, it says if you booked through expedia go through them. Tried phoning easyjet, impossible to speak to anyone, also virtual chat can't get through.
Flights paid by debit card, booked ages ago.
Am really fed up with this.

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KellyHall · 06/06/2020 18:21

I thought debit card purchases offered similar protection to credit cards these days. What has your bank said?

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ssd · 06/06/2020 20:02

They said I need to speak to my travel provider. And the travel provider said speak to easyjet.... Who aren't answerphone or emails or live chat... Angry

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