We were originally due to do a west coast USA road trip ending in Las Vegas in July this year.
Our balance was due, we could not get through to virgin so using their text service we cancelled accepting the loss of the deposit as I didn’t want to run the risk of actually having to go.
We’ve now had an email asking us to complete a form if we’d rather reschedule or change the original booking rather than have a refund of the extra payment on top of the deposit that we’d paid towards it.
I think we will probably still pursue the refund, but if we rebook with them we won’t (I don’t think) lose the original deposit.
So where with Virgin holidays would you go for a week in June, Max £2k per person?