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travel agent scammers

6 replies

CheungS255 · 25/07/2019 17:23

Just got wind of mumsnet travel scammers abfa, sunlight travels which apparently are the same people. I just got the same treatment from travel internationals in Croydon, London. Exact same scam. special deal price. once paid deposit, they email qantas withdrawn the deal and i had to pay 4 times the price for same flight. what should i do? I threaten them that i will call trading standards etc and max was lying throughout and refused to pass to manager, one call sophie, max lied about our conversations that he never spoke to Allen and then said give vouchers to use against future purchase. i am still trying to get my deposit back which he now claim is a booking fee and cancellation charge if i refused to use to buy future tickets.

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Satsuma1234 · 25/07/2019 17:36

No idea about this at all but how did you pay?

CheungS255 · 25/07/2019 22:09

They insist it had to be done online, so no credit card payment. I wanted to pay with credit card as they got legal assistance for fraud like this.

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WhyDoesItAlways · 25/07/2019 22:28

Report to action fraud. They will have some advice for you and will hopefully be able to look into the practice of these companies.

www.actionfraud.police.uk/

CheungS255 · 26/07/2019 00:32

thanks. will do that tomorrow.

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buttermilkwaffles · 26/07/2019 11:11

If it's this company and they are doing anything illegal you can also report them to Companies House: suite.endole.co.uk/insight/company/11112760-travel-international-limited?page=people-contacts

www.gov.uk/government/publications/reporting-fraud-about-a-company-to-companies-house/reporting-fraud-to-companies-house--2

Would also suggest Citizens Advice Bureau.

CheungS255 · 26/07/2019 12:05

thank you , will report to police and company house

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