Did bil a favour last thursday, booked him 4 tickets to cyprus, came to pay prob with their system or his card, gave ref no. and tele no. to call.It has been 7 days, 3 emails and 3 hours on an 0870 no. to try and speak to someone. logged onto nomore0870 for different nos.head office can only put you thru to cust service nos, they are useless just put me thru to nos i had been waiting on for 30 mins at a time.when i called back to complain again about checking the flights she suggested i wrote instead! wtf! i want to kill them.