Hi all,
We’re due to go away on a package holiday this weekend. According to trip advisor reviews there has been a serious outbreak of food poisoning in our hotel (leading to hospitalisation in some cases).
The tour operator verbally confirmed this to us, however they are now claiming the source was outside of the hotel. Regardless, it is clearly an ongoing problem and a serious one. This hotel has been notorious in past seasons and it would appear the issue has not been resolved.
We do not wish to go and run the gauntlets! Tour operator are refusing to do anything. Does anyone have any experience of this? We have insurance which should cover if there is an outbreak of food poisoning at the accommodation, but how could we prove this????
Any advice much appreciated!